Training
- Granada Corp provides 15 hours of soft skills training developing agents’ understanding of the unique purchasing behaviors, benefit statements and service expectations of the Hispanic American consumer.
- After train-the-trainer at clients’ site, we design product training curriculum based on client documentation.
- Trainees must pass a product knowledge exam prior to graduating to nesting.
- Uptrainings and product changes administered through web-based training tools to support efficient knowledge pass through and verification process.
