Voice and Data Network
- Secure network architecture using redundant telecommunications networks, redundant switches, firewalls, access control logs and intrusion detection systems.
- Redundant OC3 infrastructure at the “last mile” component of the voice network.
- 99.99% historical up-time in voice network.
- Secure VPN is preferred means of data connectivity with clients’ CRM applications based on performance, flexibility and data security. Clients typically deliver data connection to our data center. WFH agents access CRM system through private VPN tunnel between their secure desktop interfaces and the VPN server at our data center.
